<?php

	return array(
		'question_1' => 'Do I have to sign a contract with the company?',
		'answer_1' => 'NO, there is no need to sign a contract to obtain our service.',
		
		'question_2' => 'Do rates vary during the day, at night or on weekends?',
		'answer_2' => 'Our rates are the same 24 hours a day, 7 days a week, 365 days a year.',
		
		'question_3' => 'Do rates have any additional charges?',
		'answer_3' => 'There are no CONNECTION CHARGES, MAINTENANCE FEES or HIDDEN CHARGES. <br />
			Before every call you will receive a voice prompt announcing your current balance so you know exactly how much money is left in your account.
		',
		
		'question_4' => 'How do I use our service?',
		'answer_4' => '(1)	Open an account by clicking on SIGN UP! and follow the simple instructions or if you wish you can call Customer Care and we will gladly assist you; 

		<br /><br />  (2)	Dial your local access number from any registered phone number and the operator will prompt you with your balance and time available to make the call; 
		
		<br /> <br /> (3)	Dial the destination number you  would like to reach.
		',
		
		'question_5' => 'How to dial?',
		'answer_5' => 'For calls made within the U.S., Canada or the Caribbean: dial 1+ area code and the destination phone number; 

		<br /> <br />  For International calls: dial the country code, city code and the destination phone number. 
		<br />  <br /> When you register your HOME, CELL, and / or OFFICE numbers, you will be able to store your local access number in your phone\'s speed dial for easy access. 
		
		<br /> <br />  This way our system will recognize your number each time you call and the operator will prompt you with your balance and time available to make the call.
		',
		
		'question_6' => 'What is my Local Access Number?',
		'answer_6' => 'Follow this link to find the local access number that belongs to your area.',
		
		'question_7' => 'How do I Sign Up?',
		'answer_7' => 'Click on Sign Up for our quick and easy registration or contact Customer Care and we will gladly assist you. Credit and debit cards accepted.',
		
		'question_8' => 'How do I recharge my account?',
		'answer_8' => 'It is very simple to recharge your account: Log into your account using your phone number and password and then click on Payment and provide the necessary information to process your payment.',
		
		'question_9' => 'What else can I do once I sign up?',
		'answer_9' => 'View your call history in real time 24/7; <br /><br /> 
									Change your password;  <br /><br /> 
									Make basic account information changes;  <br /><br /> 
									Add or delete your registered phone numbers to use our service.  <br /><br /> 
									Set up your speed dialing numbers.  <br />
									',
		
		'question_10' => 'Can I manage my Account online?',
		'answer_10' => 'It is very simple to manage your account online. After logging into your account, click on the option you are looking to manage. You can: Recharge your account, change your account information, change your password, view your call details, change your registered phone numbers and set your speed dialing numbers.',
		
		'question_11' => 'Can I use multiple phones?',
		'answer_11' => 'Yes! When you sign-up, you will be given the opportunity to enter many phone numbers to use with your service (cell, home, office, your parent\'s house phone, etc.) and you can add or delete registered numbers as many times as you need to.',
		
		'question_12' => 'How do I program my cell phone for easy "one touch" speed dialing?',
		'answer_12' => 'One of our features allows you to enter up to 20 entries into your online address book. To set up your speed dialing, click on the speed dialing link on Account menu.  Input the number you would like to add in the corresponding box for speed dial. After each number provide a name to reference the number. Once completed go back to Account or logout. You are ready to make a call! If you need to read more about this feature please contact our Customer Care.',
		
		'question_13' => 'How do I place a call from an unregistered number (family members house), or from a hotel or office <span style="padding-left:27px;">phone with a switchboard (PBX) (virtual)?</span>',
		'answer_13' => 'We also allow you to call from any phone line in the continental USA to access your account. Simply dial our toll free or the local access number for the area you are in at the moment, at the voice prompt enter your PIN and you are ready to go! You must call our Customer Care to request your PIN. There are no additional charges for using this service',
		
		'question_14' => 'Do you have a referral program?',
		'answer_14' => 'Yes! If you refer a friend or relative, we will credit your account free calling. There are no limits to the amount of people you can refer to our company.',
		
		'question_15' => 'How do I find my balance and calling history?',
		'answer_15' => 'Your account balance and calling history are located in the Account after you login. Simply sign in using your phone number and password. Once in the Account select Call Details and you will be able to view the account balance and calling history in real time. It is very easy!',
		
		'question_16' => 'Why can\'t I make a call?',
		'answer_16' => 'Make sure that you are calling the local or toll free access number from a registered phone. If the phone is not registered, our system will not recognize your phone number. If this is the case, go to Add or Modify Phone Number after you Log In to your account and register the phone number you are trying to use prior to making the phone call.',
		
		'question_17' => 'How can we be so inexpensive?',
		'answer_17' => 'We use the best known carriers in the world to provide high quality service with the lowest rates.  We buy directly from the carriers.',
		
		'question_18' => 'How do I contact Customer Service?',
		'answer_18' => 'We offer live customer care which provides you with extensive services: <br /> <br /> 

									Review your calling record;  <br /> <br /> 
									Check balance in your account;  <br /> <br /> 
									Recharge your account;  <br /> <br /> 
									Add / Delete registered phone numbers;  <br /> <br /> 
									Set Speed Dialing Numbers;  <br /> <br /> 
									Answer any questions you may have.  <br /> <br /> 
									',
		
		
	
	
	);